Contents tagged with economics

  • Economics of Software Quality

    When we talk about the quality of software, we must refine the discussion to make it clear whether we are talking about internal or external quality.  External quality refers to the software’s presentation and behavior from a user or customer’s perspective.  Internal quality refers to how the software was constructed, and how easy it might be to maintain or extend. External quality is often under the control of the project’s stakeholders, whether they are technical or not.  If the system has bugs, stakeholders can report them and request they be fixed.  If the UI is ugly, then can request updates to it.  If the system is counterintuitive to use and lacks validation … more